777pup Privacy Policy

777pup is committed to protecting the privacy and personal data of all players and users of the 777pup platform. We understand that entrusting us with your personal information is a significant matter, and we take that responsibility seriously. This Privacy Policy has been prepared in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

This Policy applies to all personal information collected by 777pup through the 777pup.com website, mobile applications, customer support channels, and any other 777pup service or platform. It covers information collected from registered players, prospective players, and any individual who interacts with the 777pup platform in any capacity.

777pup collects personal information that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

2.1 Registration and Account Data

• Full legal name
• Date of birth (for age verification — players must be 21 years or older)
• Residential address, including city (e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Email address and mobile phone number
• Username and encrypted password
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Proof of address documents
• Selfie or facial verification images where required
• Proof of payment method ownership

2.3 Financial and Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account reference, PayMaya, BPI, BDO, or Metrobank account identifiers — full account numbers are never stored)
• Transaction amounts in Philippine Peso (PHP / ₱)
• Bonus and promotional activity records

2.4 Gaming Activity Data

• Game history, bet amounts, and outcomes
• Session duration and login timestamps
• Responsible gaming tool usage and self-exclusion records
• Bonus and promotion participation history

2.5 Technical and Device Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform interaction logs and error reports

2.6 Communications Data

• Customer support chat transcripts and email correspondence
• Feedback and survey responses
• Marketing communication preferences

777pup uses the personal information we collect for the following purposes:

1. Account Management: To create, maintain, and manage your 777pup player account, including processing your registration, verifying your identity, and managing your account settings and preferences.
2. Service Delivery: To provide access to 777pup games, process deposits and withdrawals, administer bonuses and promotions, and deliver the full range of 777pup platform services.
3. Age and Identity Verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity in compliance with Know Your Customer (KYC) obligations.
4. Financial Processing: To process deposits and withdrawals via supported Philippine payment methods including GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate financial records.
5. Legal and Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, tax reporting requirements, and gaming regulatory requirements.
6. Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other security threats to the 777pup platform.
7. Responsible Gaming: To monitor gaming activity for signs of problem gambling, administer responsible gaming tools such as deposit limits and self-exclusion, and fulfill our duty of care to players.
8. Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
9. Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the 777pup platform.
10. Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may opt out at any time.

777pup processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and 777pup — specifically, to provide the gaming services you have registered to use.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, gaming regulations, and tax obligations.
• Legitimate Interests: Processing is necessary for 777pup's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and interests.
• Consent: For certain processing activities, such as marketing communications and the use of non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

777pup does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: We share necessary financial information with payment service providers (including GCash, PayMaya, and banking partners such as BPI, BDO, and Metrobank) to process your deposits and withdrawals securely.
• Identity Verification Providers: We engage third-party KYC and identity verification service providers to assist with age verification and document authentication. These providers are bound by strict data processing agreements.
• Game Software Providers: Game providers may receive limited technical data necessary to deliver their games on the 777pup platform. They do not receive your full personal profile.
• Regulatory Authorities: We may be required to disclose your personal information to Philippine regulatory authorities, law enforcement agencies, or courts in response to lawful requests, court orders, or legal obligations.
• Anti-Fraud and AML Services: We may share data with anti-fraud and anti-money laundering service providers to detect and prevent financial crime on the platform.
• Professional Advisors: We may share information with our legal, financial, and compliance advisors where necessary, subject to professional confidentiality obligations.

All third parties with whom 777pup shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

777pup implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and 777pup servers is encrypted using industry-standard 256-bit SSL/TLS protocols.
• Data Encryption at Rest: Sensitive personal data stored on 777pup servers is encrypted at rest using strong encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized 777pup personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Regular Security Audits: 777pup conducts regular security assessments, penetration testing, and vulnerability scans to identify and address potential security weaknesses.
• Two-Factor Authentication: 777pup supports two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.
• Incident Response: 777pup maintains a data breach response plan. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the National Privacy Commission (NPC) in accordance with applicable Philippine law.

777pup retains your personal information for as long as is necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. Specific retention periods include:

• Active Account Data: Personal information associated with an active 777pup account is retained for the duration of the account's existence and for a period of at least five (5) years following account closure, in accordance with Philippine AML and gaming regulatory requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine law.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer Support Records: Communications with our customer support team are retained for a period of three (3) years from the date of the interaction.
• Marketing Data: Marketing preferences and consent records are retained until you withdraw consent or for a period of three (3) years from your last interaction with 777pup marketing communications, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 777pup's data disposal procedures.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal information held by 777pup:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal information that 777pup holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you. You may update certain account details directly through your 777pup account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 777pup's legal retention obligations.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to 777pup's overriding legitimate grounds.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that your data protection rights have been violated.

To exercise any of your data rights, please contact the 777pup Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to all verified data rights requests within thirty (30) days of receipt.

777pup uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential Cookies: These cookies are strictly necessary for the operation of the 777pup platform. They enable core functions such as account login, session management, and security features. These cookies cannot be disabled without affecting platform functionality.
• Analytics Cookies: These cookies help us understand how players interact with the 777pup platform by collecting aggregated, anonymized usage data. This information is used to improve platform performance and user experience.
• Functional Cookies: These cookies remember your preferences and settings (such as language and display preferences) to provide a more personalized experience on return visits.
• Marketing Cookies: With your consent, we may use cookies to deliver relevant promotional content and track the effectiveness of our marketing campaigns. You may opt out of marketing cookies at any time through your browser settings or our cookie preference center.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 777pup platform. For more information about managing cookies, refer to your browser's help documentation.

The 777pup platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 777pup platform and does not cover the privacy practices of any third-party websites or services that may be accessible through links on our platform.

777pup is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access. The inclusion of a link on the 777pup platform does not constitute an endorsement of the linked website or its privacy practices.

The 777pup platform is strictly intended for adults aged 21 years and older in accordance with Philippine gaming regulations. 777pup does not knowingly collect personal information from individuals under the age of 21.

If 777pup becomes aware that personal information has been collected from a person under the age of 21, we will take immediate steps to delete that information and close the associated account. If you believe that a minor has registered an account or provided personal information to 777pup, please contact our support team immediately so that we can take appropriate action.

777pup reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform features. When we make material changes to this Policy, we will notify you by:

• Posting the updated Privacy Policy on the 777pup website with a revised "Last Updated" date
• Sending a notification to your registered email address where the changes are significant
• Displaying a prominent notice on the 777pup platform upon your next login

Your continued use of the 777pup platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must cease using the platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how 777pup protects your personal information. The current version of this Policy is always available at 777pup.com/privacy-policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 777pup handles your personal information, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

You may reach the 777pup Data Protection Officer via our 24/7 live chat support on the platform, or by email at:

Email: [email protected]

When submitting a data rights request or privacy complaint, please include your registered username, a clear description of your request or concern, and any relevant account or transaction details to help us process your request efficiently.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012.